Contents
The Principles of Information Resources Management
Working Guides for Information Resources Managers
Preface
The Conference Board Report
Making the Information Revolution
Introduction
Chapter 1: Information Resources Management
Past Concepts of Information Management
IRM: The Path to Today
The Library in IRM
IRM's Impact on the Organization
IRM: Paradigm of the Future
Chapter 2: The Statutory Basis for IRM
Federal Acts and Revisions
Chapter 3: The Government as an Information Provider
Information as an Asset
Information Dissemination as a Function of Government
Other Governments
Freedom of Information Act (FOIA)
Information as a Commodity
A Two-Tiered Society
Balancing Competing Interests
The Emergence of Information Resources Management
Chapter 4: Changing the Way Work is Done in the Government: SSA, IRS, and VA
Government As A Service Provider
Why Reengineering? Why Now?
Basic Principles for Producing Business Change
Case Examples of What Works
The Pioneer: Social Security
Internal Revenue Service
The Department of Veterans Affairs
On Leadership
Chapter 5: Adding Value to Government Information:: The Bureau of Land Management
The Bureau of Land Management Identifying Issues that Affect the Value of Information
The Value of Reliable, User-Friendly Information
The Value of Sharing and Exchanging Information
The Value of Preserving Information Indefinitely
The Mosaic Effect
Conclusion: Consider Value Added when Automating Information Systems
Chapter 6: Managing Government Records: The Kennedy Records as a Case Study
Adequate Documentation
National Archives and Records Administration
The Kennedy Records
A Media Event
Congressional Intervention
Establishing an Electronic Finding Aid Summary: The Relationship of the Kennedy Records to Other Records in the Archives
Chapter 7: The Information Professional in the Federal Government
The Federal IRM Profession
Distribution of IRM Jobs in Government
Number of IRM Professionals
Becoming An IRM Professional
Epilogue
Beyond Private Ownership of Information
Reengineering
Management as Control
Management as Empowerment
Finding the Client/User/Patron
A Beginning
Further Information
Statutory Authority
Reports
Books
Libraries and Information Centers
Associations
About the Authors
Glossary
Index
List of Figures
Figure 1: Timeline of important events in IRM history
Figure 2: What IRM should include
List of Tables
Table 1: OPM 1993 data on IRM-related occupations
Table 2: Other occupations engaged in IRM activities