Contents
The Authors
Introduction to the series (Guy St. Clair, Series Editor)
List of figures
Disclaimer of product endorsements
Acknowledgements
Forward (Rober C. Compton)
Introduction
Part I Documents
Introduction to Part I
Chapter 1 Compound documents
Chapter 2 Forms management
Chapter 3 Archival documents, manuscripts, books and publications
Chapter 4 Managing compound document;
Part II Enabling Technologies
Introduction to Part II
Chapter 5 Scanners
Chapter 6 Optical character recognition (OCR)
Chapter 7 OCR and neural network recognology
Chapter 8 Electronic document management systems
Workflow, costs, and benefits
Introduction to Part III
Chapter 9 Business process reengineering and workflow
Chapter 10 Work process analysis
Chapter 11 General methodology for a costbenefit analysis
Part IV Meeting user needs
Introduction to Part IV
Chapter 12 Valuing documents
Chapter 13 Marking documents: indexing, descriptors and their use in an electronic environment
Chapter 14 Document retrieval and browsing
Part V The future is now
Chapter 15 The third wave
Epilog What do I do now?
Appendix A Analysis of system labor costs
Appendix B Costbenefit analysis imaging and imaging OCR
Appendix C Form design guide
Appendix D Glossary